Service-now.com in the Financial Times!

Ok, it's only a side-bar.  Ok, it's only mentioned in passing.  Still, our little (but fast-growing!) company got a nice, positive mention in the Financial Times (the U.K.'s rough equivalent of the Wall Street Journal).  The article itself requires (free) registration, but here's the relevant clip:

Perhaps the most striking example is the Trust’s use of software-as-a-service (SaaS). One area where SaaS has made a real difference is in IT service management: Mr Bramwell and his team now use Service-now.com’s hosted applications to respond to user computing problems.

That service has replaced in-house applications running on the Trust’s servers and costs the charity about one-fifth of what it did.

“We are looking at more SaaS models, not just with total cost of ownership savings in mind, but also because of the business continuity and disaster recovery guarantees that these offer,” says Mr Bramwell.

Mr. Bramwell is an employee of the Wellcome Trust in the U.K.