The New Sitemeter...

Sitemeter is a web site traffic tracking tool used by many bloggers (and other web sites, I'm sure). I've used it for years, and I liked it enough to keep paying for it. If I'd been asked to grade the old product, I'd have given it a B or B+.

Today Sitemeter, after much fanfare, switched over to a brand-new site. It appears to have been rebuilt from the ground up. My first impressions are all negative. It's slow (though maybe this is partly because they just started up). It's way too complicated. I haven't yet figured out how to get all the information I used to get with a single click. The information I have figured out how to get takes more effort to get it. The old site used to leave me logged in, the new site requires me to re-login after some period of time.

It's just plain awful. I'd give it a failing grade: E. I know they never asked me about the new design, but I'm wondering if they asked anybody at all – the new site looks to me like someone's “brilliant” idea that they never bothered to check out with their customers.

So now I'm looking for an alternative vendor. Does anybody have any recommendations?

Update: The Sitemeter site is now displaying a message saying that they're rolling back to the former system. It doesn't say why, or whether this is a permanent rollback – but just in case they're paying attention: PLEASE! PLEASE MAKE THE ROLLBACK PERMANENT!!!